Privacy Policy
Effective Date: August 13, 2026
At Foundational Flow, a division of Flex Creative Collective Ltd., we are committed to protecting your privacy and safeguarding the personal information you share with us.
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This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our business consulting and related services.
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By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
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Submit an inquiry through our contact form
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Book a consultation
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Request information about our services
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Communicate with us by email or phone
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Become a client
The information we collect may include:
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Name
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Business name
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Email address
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Phone number
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Mailing address (where applicable)
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Information relating to your business and the services you request
We may also automatically collect certain technical information when you visit our website, including:
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IP address
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Browser type and version
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Device information
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Pages visited
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Time spent on our website
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Referral source
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General website usage information collected through analytics tools
How We Use Your Information
We use the information we collect to:
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Respond to your inquiries
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Schedule consultations
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Provide business consulting and related services
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Deliver requested information or services
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Communicate with you regarding your project or account
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Improve our website and services
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Maintain the security and functionality of our website
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Meet legal and regulatory obligations
We only collect information that is reasonably necessary to provide our services.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors interact with our website.
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Cookies may be used to:
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Remember website preferences
Analyze website traffic
Improve website performance
You may disable cookies through your web browser settings at any time. Please note that disabling cookies may affect certain features of the website.
Third-Party Services
We work with trusted third-party service providers to operate our business and website. Depending on the services you use, these providers may collect or process information on our behalf.
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These may include:
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Wix (website hosting)
Google Analytics (website analytics)
Google Workspace (email and communications)
QuickBooks Online and other secure business management platforms (where applicable to client services)
Each provider maintains its own privacy practices, and we encourage you to review their respective privacy policies.
How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
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While no website or electronic transmission can be guaranteed to be completely secure, we are committed to maintaining appropriate security measures to protect the information entrusted to us.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
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We may disclose your information only when:
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Required by law
Necessary to provide the services you have requested
Working with trusted third-party providers who assist in operating our business under appropriate confidentiality obligations
Necessary to protect our legal rights or prevent fraud
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on applicable privacy legislation, you may have the right to:
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Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Withdraw consent where consent is the basis for processing
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are intended for business owners and individuals over the age of 18. We do not knowingly collect personal information from children.
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If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.
Links to Other Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
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The updated version will always be posted on this page, along with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is collected or handled, please contact us:
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Foundational Flow
A division of Flex Creative Collective Ltd.
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Princeton, British Columbia, Canada
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Email: hello@foundationalflow.ca
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We are committed to addressing your questions and concerns promptly and professionally.